On the day of arrival your room will be available from 2 p.m.
On the day of departure, we ask you to leave your room by 10 a.m.
A deposit of 30% of the total agreed price is due at the time of booking, payable by bank transfer and will be retained in case of cancellation.
Your four-legged friend is welcome in our hotel! For your dog we charge a daily supplement of 12,00 € (excl. food). We kindly ask you to bring a blanket from home. The dog owner is liable for any damage to the furniture.
Please understand that animals are not permitted in our dining room and wellness area.
The tourist tax amounts to 1,80 € per person and night and has to be paid directly on site. Children up to the age of 14 years are exempt from the tourist tax
You can park your car free of charge in our car parking area.
According to Italian law, smoking is forbidden in our hotel and therefore also in our rooms. You can smoke on our balcony or on the terrace.
HGV cancellation cover
Looking for a trip cancellation and interruption insurance? Then we recommend the HGV cancellation cover! This cover includes additional benefits, such as the delayed journey to your holiday location through no fault of your own (e.g. car break-down). Premium calculation.
Up to 3 months before arrival you can cancel your reservation free of charge.
In case of cancellation from 3 months to 1 month before arrival we charge you 40% of the agreed daily price.
In case of cancellation from 1 month to 1 week before arrival we charge you 70% of the agreed daily price.
In case of cancellation 1 week before arrival we charge you 90% of the agreed daily price.
In case of early departure, we charge you the price for 3 further days. If the booking is not kept, the deposit cannot be refunded. We ask for your understanding.
We are member of the tourism association Schnalstal Valley. That allows you to attend various events and activities free of charge or against a small fee.
Free Wifi available in the whole building.
You can pay your hotel bill in cash, by EC card or by credit card.
Feel free to pay your holiday beforehand:
Bank: IBAN: IT 98 D 08157 58900 000303002110
The use of all hotel and leisure facilities, as well as attendance at events (hikes, tobogganing, etc.) is at your own risk!